Pinemoor Industries today reported results from an 18-month programme to move core operational processes off spreadsheets and onto a low-code platform integrated with its existing systems.
Programme highlights
- Capital expenditure approvals, previously run through email and spreadsheets, now handled in a single application with site-specific rules.
- Plant maintenance requests consolidated into one intake system across all sites, replacing local spreadsheets.
- Management reporting now drawn from live process data, removing several days of monthly manual consolidation.
Our teams were spending too much time chasing approvals through inboxes and rekeying spreadsheets. Bringing these processes onto a governed low-code platform gave us one version of the truth and freed our people to run plants.— Operations Director, Pinemoor Industries
Approach
Pinemoor delivered the programme in phases, beginning with a single approval process at two pilot sites before extending across the group. The company emphasised integration with its existing CRM and ERP rather than replacing them, and established a small internal team of business application builders under IT governance.